Events

How Field Service Management Technology Improves Your ROI

Field services require a seamless connection between the customer, the back office and technicians. This 360° view of operations enables the intelligent management of your resources and processes.

Field Service Management technology provides the necessary tools to improve your ROI. This shared knowledge also lets customers receive excellent service at each point of contact from scheduling to appointments to billing.

Discover how this technology improves your service fulfillment by streamlining your field service processes. We will show the benefit of using SAP Field Service Management, a cloud solution that enables customer intelligence, enterprise mobility, resource scheduling and more.

We’ll review:

• Managing high workloads with existing resources with efficient work order scheduling
• Improving productivity with standardized processes and access to critical information
• Exceeding customer expectations through first-call resolutions
• Streamlining documentation and integrate into other departments, such as billing

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