Movilitas Global Second-Level Support

 

Many of our clients face the challenge of transitioning Track & Trace to the “business as usual” organization. In the majority of cases, low-cost consultancy companies (mostly offshore) are providing operational support, mainly for “commoditized” SAP modules.

How can companies ensure risk-free operational support while industrializing SAP Track & Trace so that the support partner can take over the future development and support of this niche area?

The Movilitas answer is our flexible second-level support package, which offers worry-free operational support to companies running SAP Track & Trace. With the exception of packaging lines and factory site systems, this package covers all other SAP Track & Trace components.

Our Second Level Support will get you quick answers from our help desk. This modular package comprises the following components:

  • SAP Object Event Repository (SAP OER)
  • SAP Auto-ID Infrastructure (SAP AII)
  • SAP Process Integration (SAP PI)
  • SAP Advanced Track and Trace (SAP ATTP)
  • Movilizer for Track & Trace Scanning and Printing solution
  • Movilitas Cloud Solutions and Veri95
  • All Movilitas repeatable implementations and add-ons

The service level provided is custom-made for each customer and formally agreed in the support contract. We will be happy to inform you about the details of our support package.

You might also be interested in

Movilitas Track & Trace Offerings
The most complete Track & Trace offerings on the market
Movilitas Resourcing
Our combination of professional recruitment and advance serialization expertise

Get in touch with us

Europe

 +49 621 150204 0
 info [at] movilitas.com

North America

 +1 800 359 1712
 info.na [at] movilitas.com

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