"According to a recent international survey of executives and their employees, many companies invest in so-called transformation initiatives without having a clear idea of the ultimate objective of such a transformation. Most of them stumble into digitization without a plan," reports the Handelsblatt in a recent article (only in German). The majority of executives had stated that they do not know where to start when developing a digital strategy. They are unsure whether they should focus on their products or their internal processes.
However, our Mobile Solutions expert Götz Häußler emphasizes how important it is to analyze internal processes in detail, and to precisely define which processes have to be digitized to be prepared for the digital future. Movilitas supports customers in the digitization of their processes and the corresponding realization of competitive advantages for many years. The resulting profound experience has shown that not only a comprehensive process analysis but also an early testing of the planned digital solution are of particular importance. "After the first conception phase, we already develop a mockup for our customers to ensure as early as possible that the planned digital solution really fulfils its purpose," says Götz Häußler.
Gain valuable insights into successful digitization projects in the areas of customer service, resource scheduling, maintenance, and utilities.
The BLANCO Group is one of the world's leading providers of high quality sinks and mixer taps for domestic kitchens. Initially, the company digitized its customer service processes. Blanco uses the Movilizer for SAP CS which enables mobile processing of service orders. Since then, BLANCO has continued to pursue its digitization strategy. The company is currently concentrating on the digitization of its returns processes.
Energie Wasser Bern
Energie Wasser Bern is one of the five largest energy supply companies in Switzerland. In order to be prepared for the future, the company decided to mobilize all processes related to resource scheduling, meter reading and meter change with the help of SAP MRS and Movilizer.
Lenzing Group is a globally active company that produces fibers from the raw material wood. These fibers are the starting material for a variety of textile and nonwoven applications, but are also used in technical applications as well as in protective and work clothing. The company uses Movilizer for SAP to digitize its maintenance processes.