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Resource Planning & Scheduling

Schedule Work Orders Efficiently

Ready to have the right employee in the right place at the right time? Resource scheduling solutions for SAP can help you optimize your resources. The technology helps you make the connection into all important aspects of operations by tracking service requests, resources and work status and work. With a mobile component, the office and field teams can collaborate even when personnel is physically dispersed or separated by time.

By integrating front-office and back-office processes, tracking assets and personnel, and maintaining a complete order history, resource planning and scheduling solutions, such as those built into SAP Field Service Management, can accelerate service execution, cut costs, and increase both revenue and customer satisfaction. Importantly, it also helps personnel navigate the new challenges of today by reducing errors and ensuring that all the information is up-to-date and available to whoever needs it.

Key Benefits

  • Increase your scheduling efficiency through optimization of resources
  • Reduce non-productive work from streamlined administrative tasks
  • Improve first call resolutions by eliminating paperwork and improving communications
  • Empower your technicians with everything they need to complete the work order within quality standards

Resource Scheduling Solutions for SAP

dynamicMap & dynamicScheduling

An SAP-certified solution

  • User Friendly: Drag & drop functionality for scheduling and unscheduling on the map
  • Easy Scheduling: Dynamic Wizard for simplified scheduling (planning/shift planning) with simulation mode
  • Optimization:┬áLogic for the “Traveling Salesperson Problem”┬ábased on the fastest route and shortest travel distance

SAP Field Service Managment

Cloud-based solution

  • Identification of resources
  • Optimization of a schedule
  • Dispatch and tracking
  • Standard schedule optimization function
  • Crowd Service identifies external business partner resources

SAP S/4HANA Asset Management for Resource Scheduling

On-premise solution

  • Build a schedule
  • Check work center forecasts
  • Determine required capacities
  • View maintenance activities graphically

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