Schedule Work Orders Efficiently

Ready to have the right employee in the right place at the right time? Resource scheduling solutions for SAP can help you optimize your resources. The technology helps you make the connection into all important aspects of operations by tracking service requests, resources and work status and work. With a mobile component, the office and field teams can collaborate even when personnel is physically dispersed or separated by time.

By integrating front-office and back-office processes, tracking assets and personnel, and maintaining a complete order history, resource planning and scheduling solutions, such as those built into SAP Field Service Management, can accelerate service execution, cut costs, and increase both revenue and customer satisfaction. Importantly, it also helps personnel navigate the new challenges of today by reducing errors and ensuring that all the information is up-to-date and available to whoever needs it.

Key Benefits

Increase your scheduling efficiency through optimization of resources
Reduce non-productive work from streamlined administrative tasks
Improve first call resolutions by eliminating paperwork and improving communications
Empower your technicians with everything they need to complete the work order within quality standards

Resource Scheduling Solutions for SAP

dynamicMap & dynamicScheduling

An SAP-certified solution

User Friendly: Drag & drop functionality for scheduling and unscheduling on the map
Easy Scheduling: Dynamic Wizard for simplified scheduling (planning/shift planning) with simulation mode
Optimization: Logic for the “Traveling Salesperson Problem” based on the fastest route and shortest travel distance

SAP Field Service Managment

Cloud-based solution

Identification of resources
Optimization of a schedule
Dispatch and tracking
Standard schedule optimization function
Crowd Service identifies external business partner resources

SAP S/4HANA Asset Management for Resource Scheduling

On-premise solution

Build a schedule
Check work center forecasts
Determine required capacities
View maintenance activities graphically

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Resource Planning & Scheduling