Track & Trace BAU Support Service

Seamless Operation For All Your Track & Trace and Serialization Systems

Many of our clients face the challenge of transitioning Track & Trace to the business as usual organization. In the majority of cases, low-cost consultancy companies (mostly offshore) are providing operational support, mainly for “commoditized” SAP modules.

How can companies ensure risk-free operational support while industrializing SAP Track & Trace so that the support partner can take over the future development and support of this niche area?

The Movilitas answer is our flexible second-level support package, which offers worry-free operational support to companies running SAP Track & Trace. With the exception of packaging lines and factory site systems, this package covers all other SAP Track & Trace components.

Our Second Level Support will get you quick answers from our help desk. This modular package comprises the following components:

  • SAP Object Event Repository (SAP OER)
  • SAP Auto-ID Infrastructure (SAP AII)
  • SAP Process Integration (SAP PI)
  • SAP Advanced Track and Trace (SAP ATTP)
  • Movilizer for Track & Trace Scanning and Printing solution

The service level provided is custom-made for each customer and formally agreed in the support contract. We will be happy to inform you about the details of our support package.

Ensure seamless operation of all your track & trace systems

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